Central to Spitfire’s services is providing unparalled technical and product support. All of their Support Technicians are trained to solve faults, with 80% of cases being resolved by the Technician who answered the call. Working with Spitfire, Tamar IT Ltd are able to provide excellent support for both your network and telecommunication services.
Spitfire Fibre Ethernet &
Lease Lines
With superfast speeds reaching an incredible 10Gbps, Spitfire Fibre Ethernet is the undisputed champion of UK Internet connectivity. It’s the fastest, most scalable and most reliable connection – making it the ultimate choice for businesses that rely on their connectivity.
INDUSTRY-LEADING SLAs
• 100% bandwidth throughput
• 100% target uptime
• 5 hour fix time
• 24/7 monitoring
• All backed up by Service
Credits
AVAILABILITY AND PRICE
• 6 leading wholesale providers
• Covering the whole of the UK
• Tens of thousands of buildings already on-net providing fast
installation
• Market-leading pricing
RESILIENT CORE NETWORK
• 4 x Network Nodes
• 2 x leading hardware
vendors – Cisco & Juniper,
for maximum resiliency
• Resilient fibre ring
• IPv4 and IPv6
SPITFIRE
• Dedicated account manager
• UK-based technical support
team
• Full project management
• 30 years’ experience
Resilient and future-proofed core network
Spitfire’s core network is built upon a resilient ring made up of four diverse network nodes. This ring topology allows your traffic to continue to be routed even if one node were to fail. By combining this with resilient circuits into your premises, you will always be connected.
Telephony
Hosted PBX 2.1
Spitfire’s core network is built upon a resilient ring made up of four diverse network nodes. This ring topology allows your traffic to continue to be routed even if one node were to fail. By combining this with resilient circuits into your premises, you will always be connected.
- Web based management console
- Call Management/Routing (e.g. call transfer, forward, hold, park/pickup)
- Auto Attendant/Digital Receptionist
- Call Queuing & Management Statistics
- Voicemail including email notifications
- Call Twinning (Ring Extension & Mobile Simultaneously)
- Soft phone integration
- Programmable buttons on handsets/soft phone
- Group contact directory
- Multi-user conference call bridge
Multi-Site &
Cloud Data Networking
Spitfire can enable your business to share important files and provide you with essential access to centrally located information. We can offer you flexible and resilient options to supply you with a fully managed and competitively priced data network.
You can easily add new sites, connect existing
customer data centres and access Spitfire’s
hosted telephone systems. It also provides
direct, reliable and secure connectivity to
Amazon Web Services, MS Azure, Office 365 &
other leading cloud service providers.
Our multi-site solutions significantly reduce the
risk of customer network failure and are backed
by industry leading target uptimes and service
level agreements for added peace of mind.
MPLS FEATURES & BENEFITS
• Fully Managed & Secure
• Wide choice of circuit connectivity
• Ideal for VoIP & SIP Trunks
• Scalable & Cost Effective
CLOUDCONNECT FEATURES & BENEFITS
• Connect directly & securely to MS Azure,
365, AWS & other leading cloud services
• Better reliability & lower latency
• Lower cost of access compared to the
Internet
• Flexible bandwidth from 50Mb to 1Gb
Please do not hesitate to contact Tamar IT Ltd to discuss how we can improve your current telecommunication setup.
